Privacy Policy

1. Information We Collect

We collect information you provide when creating an account, using the platform, or contacting us. This includes your name, work email, company name, photos uploaded for inspections, and inspection/compliance records you create.

We also collect technical data such as browser type, device information, IP address, and usage patterns to improve our service.

2. How We Use Your Information

We use your information to:

• Provide and maintain the ComplyCam platform
• Process and store inspection photos and compliance records
• Send service-related communications
• Improve our AI features and user experience
• Detect and prevent abuse or unauthorized access

3. Data Storage & Security

All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Photos and inspection records are stored with tamper-evident timestamps. We follow encryption, access control, and audit logging best practices for data protection.

We retain inspection records as long as your account is active, plus a retention period as defined in your service agreement (default 7 years for compliance records).

4. Data Sharing

We do not sell your personal data. We may share data with trusted sub-processors (cloud hosting, email delivery) who are contractually bound to protect your data. We may disclose data if required by law.

5. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or export your data. Contact us at privacy@complycam.com to exercise these rights.

6. Cookies

We use essential cookies for authentication and platform functionality. We use analytics cookies (GA4) to understand usage patterns. You can control cookie preferences through your browser settings.

7. Contact

Questions about this policy? Contact us at privacy@complycam.com or through our contact page.